We are dedicated to safeguarding your personal data. Indeed, we value the privacy of the personal information you share with us, and we work hard to maintain your trust in this regard.
When you do business with us, we need personal information like your name, email address, passport number, and payment information. This information is required, among other things, to complete your bookings, travel arrangements, and transactions. To ensure your luggage arrives safely at your destination, some of this information is shared with trusted partners like hotels and airport ground handlers.
Personal information collections:
Any information about an individual that can be used to identify that individual, such as addresses, dates of birth, passwords, and payment information, is referred to as personal data. It doesn’t include information in which the owner’s identity has been removed or otherwise anonymized.
We collect information about you that can be used to identify you, such as:
- Your name
- Your email address
- Your phone number
- Your home address
- Your credit/debit/bank account information
- Your Internet Protocol (“IP”) address
How do we utilize personal information?
Personal information is collected in order to provide you with the services you have requested. You will have the option to opt-out of us using your information, including personal information, to promote our services to you.
We may use your personal information for a variety of reasons, including but not limited to:
- Resolving disputes
- Troubleshooting issues
- Promoting a service
- Collecting fees owed to us
- Keeping you up to date on online and offline offers, products, services, and updates
- Personalizing your experience
- Detecting and protecting us from errors and fraud
How long will we keep your personal information on us?
We will only store your information for as long as we reasonably require it for the purpose it was acquired or processed under this Policy or to comply with the law.
We will keep your booking-related personal information to fulfil the specific travel arrangements you have made. Following that, we will retain the information for some time to process or respond to any complaints, inquiries, concerns, or legal proceedings about the booking.
When there is no longer a legal, business, or consumer necessity to maintain the information, we will actively evaluate it and securely delete or anonymize it.
Notification of Policy Modifications and Changes:
We retain the right to alter the terms of the Policy at any time, without notice to you, and your continued use of the Website or App will constitute your acceptance of any changes to these terms. As a result, you should read the Policy terms frequently. If you do not accept any of the Policy’s alterations or revisions, you may immediately discontinue your usage of our services.